Term and Conditions

Welcome to Wallys Store! These Terms and Conditions govern your use of our website wallysstore.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Store

Wallys Store is a boutique online retailer specialising in carefully curated women’s fashion including:

• Seasonal collections (Autumn & Winter Dresses)
• Special occasion wear (Garden Party Dresses, Mother Of The Bride)
• Everyday essentials (Casual Tops, Black Trousers)
• Trend-focused pieces (Embellished Dresses, Gold Dresses)

We serve fashion-conscious customers seeking quality, distinctive styles at accessible price points.

2. User Responsibilities

When using our website, you agree to:

• Provide accurate account and payment information
• Not use our site for any unlawful purpose
• Not attempt to gain unauthorised access to our systems
• Not reproduce or resell our products without permission
• Comply with all applicable laws and regulations

3. Product Information

3.1 Product Descriptions

We take care to accurately describe our:

• Floral Dresses
• Fit And Flare Dresses
• Blue Dresses and other seasonal collections
• Casual Trousers and specialised petite ranges

However, slight variations in colour or detailing may occur due to monitor settings or product batches.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices but will honour the price at time of order confirmation.

3.3 Availability

Popular items like our Belted Dresses or Black Tops may sell out quickly. We’ll notify you if an item becomes unavailable after ordering.

4. Ordering Process

4.1 Placing an Order

Select your items (e.g., Evening Tops or Blouses) and proceed through checkout. Order confirmation constitutes a binding contract.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation.

4.3 Order Changes

Contact us immediately at [email protected] if you need to modify an order. Changes may not be possible once processing begins.

5. Shipping Policy

5.1 Processing Time

We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information upon dispatch.

5.2 Shipping Options

Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)

Free Shipping: Orders over £50 via EMS (15-25 business days)

5.3 Delivery Areas

We ship worldwide except to some Asian countries and remote regions. Customers are responsible for any customs fees.

5.4 Delivery Issues

Report non-delivery within 30 days of dispatch. We’ll investigate and reship if necessary.

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for most items including:

• Animal Print Dresses
• Blue Tops
• Brown Dresses
• And other regular-priced items

Items must be unworn, with tags, and in original packaging (especially important for delicate items like Embellished Dresses).

6.2 Non-Returnable Items

We cannot accept returns for:

• Final sale items
• Personalised/altered items
• Evening Tops/Blouses tried without protective clothing
• Items not in original condition

6.3 Return Process

Email [email protected] with your order number and return details. We’ll provide return instructions within 24 hours (weekdays).

6.4 Refunds

Refunds are processed within 3-5 business days of receiving returns. Original shipping fees are non-refundable.

7. Intellectual Property

All content on wallysstore.com, including product descriptions and images of our Floral Dresses or Garden Party Dresses, is our property and protected by copyright laws.

8. Liability Limitations

Wallys Store’s liability is limited to the purchase price of the item. We’re not liable for:

• Indirect or consequential damages
• Incorrect care of garments (e.g., improper washing of Casual Dresses)
• Events beyond our reasonable control

9. Privacy

Your privacy is important. See our separate Privacy Policy for details on data handling.

10. Governing Law

These terms are governed by UK law. Any disputes will be resolved in UK courts.

11. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.